Creating a Support Policy page for your e-commerce website is crucial for building trust with your customers and clearly outlining the support they can expect. Below is a template that you can use as a guide to draft your support policy page:
---
# Support Policy
Welcome to MShopBD- Majumder Shop We are committed to providing excellent customer service and support. Our support policy outlines how we manage customer inquiries, returns, refunds, and general shopping assistance.
## 1. Customer Support Channels
We offer multiple channels for you to reach out to our support team:
- **Email Support:**
For any inquiries or issues, please reach out to us at majumdershop77@gmail.com . We aim to respond to all emails within ( 10:00am to 06:00pm ) 9 hours.
- **Live Chat:**
Available on our website from [Insert Operating Hours]. Our live chat feature connects you directly with a support representative for real-time assistance.
- **Phone Support:**
You can call us at +8801977197994 during our business hours: 10:00 to 06:30pm Bangladesh
- **Help Center:**
Visit our [Help Center/FAQ] for commonly asked questions and self-help resources.
## 2. Order Inquiries
If you have questions about your order, please have your order number ready. You can check the status of your order through your account on our website or contact our support team for assistance.
## 3. Return & Refund Policy
We strive to ensure that our customers
MShopBD-Majumder Shop Online Shopping in Bangladesh is the Best Shopping store within 10000+ products cash on delivery in dhaka, Khulna, ctg & all over Bangladesh with COD-cash on delivery (Only Shipping Cost Advance ) under by www.esdp.gov.bd (bangladesh.gov.bd ) Home Delivery all Over Bangladesh different location and shop as like as Multivendor Online Sites in BD.
Thank you for choosing MShopBD - Majumder Shop!
MShopBD – Majumder Shop A Trusted Online Shopping in Bangladesh
MShopBD (also known as Majumder Shop) is one of Bangladesh’s fastest-growing and most reliable online shopping platforms, founded by Lipu Majumder and Shuvo Majumder. We are committed to providing 100% genuine products, competitive prices, and quick delivery services right to your doorstep.
At MShopBD, we believe online shopping should be safe, simple, and satisfying. From daily essentials to fashion, electronics, and home goods – our wide range of categories ensures you get what you need, when you need it.
Why Choose MShopBD- Majumder Online Shop ?
Verified, authentic & top-quality products
Affordable prices with regular discounts
Fast, secure & nationwide delivery
Easy-to-use website with smooth checkout
Professional customer care ready to assist
Our mission is to be Bangladesh’s most trusted online shopping destination, offering customers a seamless and worry-free experience from browsing to delivery.
Whether you’re shopping from Dhaka, Chittagong, Sylhet, or any corner of the country – MShopBD is here to serve you with care, quality, and commitment.
MShopBD - Majumder Online Shop Where smart shopping begins.
Address
DHAKA SALES OFFICE : Majumder Shop- Hallo Food,House 22, Road 2, Block E, Section 11, Lalmatia, Pallabi, Mirpur, Dhaka-1216..
Phone
+8801977197994
Become A Seller Apply Now
Address
DHAKA SALES OFFICE : Majumder Shop- Hallo Food,House 22, Road 2, Block E, Section 11, Lalmatia, Pallabi, Mirpur, Dhaka-1216..
Phone
+8801977197994
Become A Seller Apply Now
We use cookie for better user experience, check our policy here
Warning: You cannot undo this action
Note: Don't Click to any button or don't do any action during account Deletion, it may takes some times.
Deleting Account Means:
If you create any classified ptoducts, after deleting your account, those products will no longer in our system
After deleting your account, wallet balance will no longer in our system